1. Who We Are
This website is owned and operated by DS Digital Services (“DS Digital Services”, “we”, “us” or “our”), a business established in India with its registered office at Your street address, Locality / area, Your city, Your state — 000000, India.
In these Terms, “you” and “your” refer to the person using this website, purchasing a digital product, or engaging us for services. Please read these Terms carefully. If you do not agree to them, you must not use this website or purchase from us.
2. What We Provide
We offer two distinct categories of paid offering:
- Project services — custom, made-to-order work such as website development, UI/UX and brand design, digital marketing and SEO, and automation or integration work. The scope, deliverables, timeline and fees for each engagement are set out in a separate written proposal, quotation or statement of work (the “Engagement Agreement”) agreed between you and us.
- Digital products — pre-made downloadable files such as website templates, design kits, creative packs and document toolkits, sold at the price shown on our Pricing page and delivered electronically.
Where these Terms conflict with a signed Engagement Agreement, the Engagement Agreement prevails for that engagement only.
3. Quotations, Orders & Acceptance
- Prices published on this website are an invitation to purchase, not a binding offer. We may correct pricing errors before accepting an order.
- Written quotations for custom work are valid for thirty (30) days from the date of issue unless stated otherwise.
- A project engagement is confirmed once you accept our proposal in writing and pay the agreed advance. A digital product order is confirmed once payment is successfully authorised by the payment gateway.
- We reserve the right to decline or cancel any order, and to refund any amount already paid, where we reasonably believe the order is fraudulent, unlawful, or outside our capacity to deliver.
4. Pricing, Taxes & Payment
- All prices are quoted in Indian Rupees (INR / ₹) unless expressly agreed otherwise.
- Prices shown are exclusive of taxes. Applicable taxes, including Goods and Services Tax (GST) where relevant, are charged in addition and itemised on your invoice.
- Payments are processed by secure third-party payment gateways that comply with applicable Reserve Bank of India (RBI) regulations. We do not collect, process or store your full card number, CVV, UPI PIN or net-banking credentials on our servers at any time.
- You are responsible for any transaction, currency-conversion or bank charges levied by your card issuer or bank.
- Unless agreed otherwise in writing, invoices are payable by the due date stated on the invoice. We reserve the right to pause work on overdue accounts after giving you written notice.
- You confirm that the payment instrument you use belongs to you and that you are authorised to use it.
5. Delivery
We provide digital services and digital goods only — nothing is shipped physically and no shipping charges apply. Digital products are delivered by email as a secure download link, ordinarily within minutes of a successful payment. Project deliverables are provided electronically in line with the schedule in your Engagement Agreement. Full details are set out in our Shipping & Delivery Policy.
6. Your Responsibilities
To enable us to deliver, you agree to:
- provide accurate, complete and timely information, content, access and approvals that we reasonably request;
- ensure that any material you supply to us (text, images, logos, data) does not infringe the rights of any third party, and that you hold the necessary licences to use it;
- designate a single point of contact authorised to give approvals on your behalf;
- provide an accurate email address, and keep it monitored, so digital deliveries are not delayed;
- comply with all applicable laws in connection with your use of our deliverables.
7. Intellectual Property
7.1 Project deliverables
Upon receipt of full payment of all fees due for an engagement, ownership of the final deliverables created specifically for you transfers to you. This excludes third-party assets, open-source components, stock media and any pre-existing tools, frameworks, libraries or know-how owned by us, which instead are licensed to you on a non-exclusive basis for use within those deliverables.
7.2 Digital products
Digital products are licensed, not sold. On purchase you receive a perpetual, non-exclusive, non-transferable licence to use the files, including for commercial projects of your own or of your clients. You may not:
- resell, redistribute, sub-license, share or give away the files, in original or substantially unmodified form;
- upload the files to any template marketplace, file-sharing service or public repository;
- claim authorship of the original files or register them as your own intellectual property.
One purchase covers use by one individual or one business entity. Breach of this licence terminates it immediately and without refund.
7.3 Portfolio rights
Unless you ask us not to in writing, we may display and describe work we have produced for you in our portfolio and marketing materials.
8. Cancellations & Refunds
Cancellations, refunds and the treatment of prepaid amounts are governed by our Refund & Cancellation Policy, which forms part of these Terms. Please read it before making any payment — in particular, digital products are non-refundable once the download has been made available to you.
9. Acceptable Use of the Website
You agree not to:
- use the website for any unlawful purpose or in breach of these Terms;
- attempt to gain unauthorised access to the website, its servers, or any connected system or network;
- introduce viruses, malware, or any other malicious or technologically harmful material;
- use automated means to scrape, harvest or overload the website;
- copy, reproduce, republish or exploit any part of the website or its content without our prior written consent.
10. Third-Party Services & Links
Our work may rely on third-party platforms and services — hosting providers, payment gateways, domain registrars, advertising platforms, analytics and messaging APIs. Those services are governed by their own terms, and their availability, pricing and policies are outside our control. We are not responsible for the content, practices or availability of any third-party website we link to.
11. Warranties & Disclaimers
We will perform our services with reasonable skill and care, and in a professional manner consistent with industry standards. Except as expressly stated in these Terms or an Engagement Agreement, this website, our services and our digital products are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
We do not warrant uninterrupted or error-free operation of the website, nor do we guarantee any specific commercial result — such as a particular search-engine ranking, volume of traffic, or level of sales — since these depend on factors outside our control.
12. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, business, data or goodwill, however arising. Our total aggregate liability arising out of or in connection with any engagement or purchase shall not exceed the total fees actually paid by you to us for that engagement or purchase.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence.
13. Indemnity
You agree to indemnify and hold us harmless against any claim, loss or expense arising from material you supplied to us, from your use of our deliverables in breach of these Terms or any applicable law, or from your breach of the licence granted in clause 7.
14. Events Outside Our Control
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, war, civil unrest, epidemics, government action, strikes, failures of power or internet infrastructure, or outages of third-party platforms. Where such an event occurs, we will notify you and agree a revised timeline.
15. Termination
Either party may terminate an engagement in accordance with the relevant Engagement Agreement and our Refund & Cancellation Policy. We may suspend or terminate your access to the website immediately if you breach these Terms. On termination you remain liable for fees for all work completed up to the date of termination.
16. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Subject to any arbitration provision in an Engagement Agreement, the courts at Your city, Your state, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
17. Changes to These Terms
We may update these Terms from time to time. The version published on this page is the current version and applies to your use of the website from the “last updated” date shown above. Material changes affecting an active engagement will be communicated to you directly.
18. Grievance Redressal & Contact
If you have any question, concern or complaint about these Terms, an order or our services, please contact us first — we aim to resolve every issue quickly and fairly.
- Email: [email protected]
- Phone: +91 00000 00000 (Mon – Sat · 10:00 – 19:00 IST)
- Post: DS Digital Services, Your street address, Locality / area, Your city, Your state — 000000, India
We acknowledge every complaint within 48 hours and aim to resolve it within 15 working days of receipt.